The reality of laboratory equipment is that constant use of them may result sometimes in operational setbacks, as these are machines that will need from time to time repair and maintenance. When it comes to repair and maintenance service, there are several established and certified equipment dealers that are into laboratory repair and maintenance services of any types of laboratory equipment used in research labs in institutions, private organizations, and healthcare facilities. Laboratory equipment, such as coagulation analyzer, immunoassay analyzer, centrifuges, flow cytometer, microscopes, mixers, shakers, are usually serviced by these dealers.
Purchasing laboratory equipment necessitates a warranty period of maintenance service, such that an expert team, provided by the dealer, can conduct equipment checks on a scheduled basis to ensure that the utilization of the equipment is optimized and with that, lab productivity and researcher efficiency are realized. The maintenance package includes a service team that will conduct a thorough inspection, monitoring, and reconditioning of the equipment and provide the following services: lab equipment repair, preventive maintenance services for lab equipment, extended warranties, pipette calibration services, lab equipment outfitting, contracts for lab device repair. The outcome od such warranty services can positively resolved technical issues that can be related to mechanical, electronic, pneumatic, and hydraulic components, as well as parts like valves, tubes, gaskets, probes, etc. are replaced as needed.
For the equipment repair service to be performed in-house, instead of an off-site repair, provides many advantages, such as: safe to conduct for smaller pieces of equipment, as a preventive maintenance, cost-saving as it saves on buying new devices, efficiency on the part of the equipment, time-saving as it helps for continuity of laboratory operation, and accuracy of the equipment.
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Offering a better service program, on the part of the equipment dealer, like centralizing the laboratory service program by consolidating IT technology may gain many benefits for the service company, such as: efficient and simplified service of managing maintenance services of the clients, lowering cost of maintenance team by merging the laboratory service functions, maximize capital utilization which is a result of consolidation of the service program, improve cash flow due to the fact that the inventory levels may be reduced and equipment up time is increased, an increased up time since preventive maintenance services are streamlined, maximize resources as experts, tools are tapped, and cost savings due to the integration of instrument services, and increase productivity.
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Because a laboratory equipment dealer can service equipment repair mostly based on the warranty contract, there are therefore limits to servicing, and laboratories that need to have continuous operation may have the option to outsource repair services, through an outsourcing laboratory service company, and by doing so, operational and labor costs are savings for the laboratories, since the outsourcing company will take care of tapping highly skilled lab technicians to handle the service job.